Urban Hawk provides an ongoing service to ONEPOST – now part of The Delivery Group to allow it to fulfil it’s promise of helping businesses to deliver goods and information to their clients and customers, provide an invaluable public service and ensure members of the public, charities and associations can get the materials they need.
Owing to contractual obligations we are limited in what we can discuss – however Urban Hawk has operated a multi year contract to support One Post’s business modelling functions – bringing our in-house economic knowledge, alongside our large statistical and big data expertise to provide insight and commercial advantage to package pricing, delivery and operational efficiencies.
“Parcel delivery is the last mile of logistics and arguably one of the hardest to get right – a thousand points of failure and dependencies all add costs and impact the end customer experience – getting this right requires up and downstream understanding to tune a service or component”
Robert Sugar, CEO – Urban Hawk Ltd
Enhancing Mail Delivery Operations for One Post
Owing to contractual obligations we are limited in what we can discuss – however Urban Hawk has operated a multi year contract to support One Post’s business modelling functions – bringing our inhouse economic knowledge, alongside our large statistical and big data expertise to provide insight and commercial advantage to package pricing, delivery and operational efficiencies..
“Efficient operations – requires the understanding of the physical systems for sorting, management and delivery as well as the software and data that defines and ultimately informs the management of these processes.
This work requires Urban Hawk to consider the parameters and characteristics of each work centre within the chain of systems, allowing us to not only analyse – but to model the end to end system then propose and promote changes – to enhance that.
This enables the workflows to be maintained even under stress, as the upstream and downstream interactions can be factored into localised changes. As a result this cuts down fallow time, reduces backlogs and work in progress, since the capacity and flexibility of each component can be modelled and reduces unnecessary waiting times between work centres.
In addition – many systems require periodic updating and re-visiting allowing for opportunities and benefits to exploited – by extracting data and predictions from each step and modelling how that additional insight can be brought to bear on improving efficiency across the whole process.”
? Robert Sugar, CEO – urban Hawk
Benefits delivered via Polaron & Urban Hawk simulation & software
The project required us to take a holistic view of systems and systems integration. Measuring both existing KPIs and metrics as well as adding and extracting additional value. A result has been the replacement and renewal of multiple systems to deliver the required efficiencies and benefits – allowing far greater interoperability and interactions between systems..
- Incremental improvement year on year
- Deployed enhancements in multiple software domains
- Automated data cleaning
- Enhanced Monitoring
- Relational mapping and confidence metrics – the reliability of the reporting
- Pricing & Cost Analysis
- Cost to serve modelling
- Cost variation modelling
- Seasonal Variation
- Importing and exchanging data between systems
- Ongoing support
Find our more about one post here